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 I placed my order three days ago, and the WhoIs lookup shows that my domain is active on your servers, but I can't get my site to load on any browser. Why is that?

Even when the Whois database displays your domain as active on our servers, sometimes the...

 Do I have to have a website with your-own-domain-name.com to join your affiliate program?

No you do not have to be our customer to join our affiliate program.

 Can I use my affiliate commission towards web hosting fees?

You cannot use your commission towards web hosting fees nor upgrades.

 Why won't my Front Page forms work?

Install your front page extensions from your C-panel.

 I have uploaded my new index.htm page. Why doesn't it show?

Our servers are set-up with an .html index page. Just change your index.htm file extension to...

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